Experienced consultant with a proven record in assessing, shaping, and creating business change that delivers ROI in both people and financial terms.
Specialities: Sales and Customer Service Excellence, The Training Cycle, Business Performance improvement, Contact Centre leadership
This is an approach to assessing people that can improve how they interact with others, their understanding of others, help them appreciate the vital important role they play in teams, and find a role in business and society that is a great fit for them