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It is important that you read these terms and conditions of purchase carefully and keep a copy of them for your reference.
The terms “you” and “your” refer to viewers or users of this website, and “we”, “our”, and “us” refer to TetraMap International Limited, 5, Island View Terrace, Howick, Auckland, New Zealand.
By registering on this website, logging in, creating or updating an Account profile, or by requesting products and services from this website, you are acknowledging and agreeing to be bound by these Terms and Conditions of Purchase, the Terms and Conditions of Use of this Website and our Privacy Statement which, together govern the relationship between you and TetraMap International Limited in relation this website.
If you do not agree to these terms, you may not use this website.
We may change these Terms and Conditions of Purchase at any time and your continued use of this website acknowledges that you will continue to be bound by such changes.
We reserve the right to refuse access to this site, to refuse or delete registrations and profiles and to cancel orders.
Your order will be confirmed by email receipt from us, which will include the order number, details of the order and pricing, billing and delivery addresses, the method of payment, and our details. On dispatch of your order, you will receive an official emailed invoice.
Product and service prices and the applicable currency for payment will be as listed in our online catalogue, by region, at the time you place an order.
These prices exclude:
We will despatch your order by courier, as per timing estimated in the online catalogue. While delivery is usually made within that estimated period, factors beyond our control, or beyond the control of our delivery partners, may affect delivery dates. Orders can be tracked to their destination however and we will contact you in the event that an order is delayed.
Payment may be made either by:
Please see our Privacy Statement.
TetraMap International Limited, this website and the Content (excluding linked websites or content) are physically located within New Zealand. This Agreement will be governed by the laws of New Zealand. You acknowledge that any dispute concerning or arising from your use of, or purchase of our products and services will be subject to the laws of New Zealand and you submit to the jurisdiction of the courts of New Zealand.
Purchase of participant or facilitator materials and related products or services that are intended for use in facilitated training workshops is normally conditional on certification as a TetraMap® Certified Facilitator and you should contact us with your enquiry.
If you have any questions not covered here, please contact us.
If you would like us to provide you with a copy of your data we hold, or you would like to delete the data we hold on you from our systems, please complete our Personal Data Request form and we will act on the request as soon as possible.