Holy Cross School (NZ) –
Teachers transform teamwork
Teachers and staff at Holy Cross School were introduced to a new way of communication and collaborating that improved staff relationships. As mindsets shifted, staff realised they could apply their learning with students.
YMCA Birmingham needed a tool that could bring their staff together more cohesively. After board-level trustees were introduced to TetraMap, the immediate benefits convinced them that the organisation as a whole would benefit.
As a result of incorporating TetraMap into their training programs, HCC has experienced a mindset shift at a strategic level, in staff attitudes, and in behaviours and performance. This illustrates the working principle of TetraMap that changing people’s mindsets can change organisations.
Wellington City Council (NZ) –
Absolutely, positively customers
We interviewed Bevan Smith, learning and development advisor for Parks, sport, and recreation at Wellington City Council about how he’s integrated TetraMap’s Why is the customer like that? into his customer service programme.
Nationwide, the UK’s third-largest mortgage lender, have integrated TetraMap into their award-winning sales and service training. The Ignite programme helps Nationwide retain their position as the No1 financial institution for customer service.
EQ Dynamics (Germany) –
Making a difference in the banking world
A German savings bank introduced a financial counseling concept involving a significant culture change. As a simple and holistic model for dealing with diversity, TetraMap was integrated into the sales executives’ training.