In Your Element – The Nature
of Sales and Service


By Louise

Selling and buying anything is, like nature, a balance of Earth, Air Water and Fire. Whether you're buying or selling, understanding the nature of the Elements is helpful.

This episode is narrated by Andrew Melville, a long-time friend of TetraMap and the editor of our book ‘ Develop People and Business the way Nature intended’. It's a 9 minute listen.

The TetraMap of Sales and Service includes

  • Firm Solutions
  • Clear Quality
  • Calm Trust s
  • Bright Hopet

The case study included describes a car sales dealership, who wanted to improve the performance of its sales people. Initial resistance was soon dissipated through understanding more about the nature of customers.

Andrew has recently published his book - The Weave: The Surprising Unity in Difference.

The Weave offers a bold new model and metaphor for navigating today’s complex world. It builds on the ancient and universal craft of weaving, to offer pathways in communication, engagement and facilitation.

” The Weave gives an insightful new meaning to the flow for strategy…it makes a brilliant and clear map for 21st C thinking, I will revisit the book many times.”
Sir Robert (Bob) Harvey

Book: Develop people and business the way nature intended. Brett and Brett.
Royalty-free music: With permission from artist: Woah by Vincent Augustus
Episode length: 9 minutes