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Improving sales and enhancing the customer experience
Here at TetraMap, we believe that strength lies in valuing difference. This includes fleeting or short-lived interactions, like those with customers in a sales or retail setting.
Our course ‘Why is the customer like that? – the nature of sales and service is designed to help you better understand your own nature and the nature of others around you.
At the end of the course, you will come away with a range of tools and strategies that will see your sales multiply, customer satisfaction increase, and a boost in team morale as your team develop a better understanding, and empathy, for why customers are the way that they are.
To book this course, you will need to contact one of our qualified facilitators in your region. You can find a list here, or get in touch with us and we will connect you to someone who can help.
They will work with you to ensure the programme meets your specific needs and will bring dynamism, excitement, energy and playfulness to the session.
Book a session with one of our facilitators today.