Voice of the customer: Senior Leaders demonstrate how investing in learning with TetraMap catalyses change for success, and of course, gives a long-lasting personal gift to everyone – self-awareness and understanding how valuing differences changes lives.
Having a deep sense of purpose is essential for a meaningful life, and for me this is about doing what I can to help create a more loving and sustainable world. I was therefore really excited to be able to deliver a TetraMap® Facilitator Certification Programme at the Eden Project in Cornwall last month (Nov 2017)
ATN Group is delivering of training programmes for Chartered Institute of Procurement & Supply. Including TetraMap helped participants prioritise what was important in negotiation – the process and impact of personality on the process.
TetraMap helped a public sector client to resolve a Personal Grievance claim of bullying and get a seriously damaged working relationship back on track
TetraMap created a connection through common understandings, visions, and language. Initially, I was pretty sceptical. Mainly because I couldn’t see how such a simple model could stick and be used throughout the business at all levels. However, it did not take me long before I noticed how many people were talking about it.
The benefits to the organisation have been far-reaching beyond improving customer service and sales opportunities. Managers are now better equipped to deal with challenging situations and there is a greater understanding and tolerance within teams.
The model continues to engage individuals by helping them with team building, new team formation, reducing conflict, and managing and leading others.
A German savings bank introduced a financial counseling concept involving a significant culture change. As a simple and holistic model for dealing with diversity, TetraMap was integrated into the sales executives’ training.